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Amenities & Accessibility

It is our goal for every guest to have the sweetest experience possible when visiting HERSHEY'S CHOCOLATE WORLD. Please review the accessibility accommodations below and contact Guest Services at 717-534-4900 for additional information or requests.  


Wheelchair Accessibility & Special Needs

Certified Autism Center

HERSHEY'S CHOCOLATE WORLD is a designated Certified Autism Center™. Visitors with autism and other sensory needs are ensured the most welcoming experience possible.  

Allergen Information

Our menu offers a variety of options for guests with food allergies or dietary sensitivities. Please note that we take great pride in producing most of our menu items in house, from scratch. Because we have a centralized kitchen and bakery, the items we make may have risk of containing peanuts, tree nuts, gluten, dairy, eggs and soy, as they are all used in our facility. While the staff will make every possible accommodation to separate potential allergens, we cannot guarantee that it will be allergen free. Please notify a team member of any allergen concerns so they can work with you to meet your specific needs.