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Amenities & Accessibility

It is our goal for every guest to have the sweetest experience possible when visiting HERSHEY'S CHOCOLATE WORLD. Please review the accessibility accommodations below and contact Guest Services at 717-534-4900 for additional information or requests.  


Wheelchair Accessibility & Special Needs

Certified Autism Center

HERSHEY'S CHOCOLATE WORLD is a designated Certified Autism Center™. Visitors with autism and other sensory needs are ensured the most welcoming experience possible.  

Allergen Information

Sweets & Eats

Our menu offers a variety of options for guests with food allergies or dietary sensitivities. Please note that we take great pride in producing most of our menu items in house, from scratch. Because we have a centralized kitchen and bakery, the items we make may have risk of containing peanuts, tree nuts, gluten, dairy, eggs and soy, as they are all used in our facility. While the staff will make every possible accommodation to separate potential allergens, we cannot guarantee that it will be allergen free. Please notify a team member of any allergen concerns so they can work with you to meet your specific needs.


Depending on the severity of the allergy, most guests are able to experience all of our attractions; please see specific allergen information for HERSHEY’S Unwrapped, Create Your Own Candy BarHERSHEY'S Great Candy Expedition and REESE'S Stuff Your Cup. However, people allergic to peanuts, tree nuts, milk, soy, and/or wheat should NOT consume the products or samples given out at the attractions. Most attractions have alternative products available for guests with these allergies. Please talk with our Central Ticketing staff or call 717- 534-4900 when purchasing tickets to determine the available options.